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Counter Sales Service Writer Immediate Opening 826751

Eugene, OR 97402

Posted: 07/04/2025 Job Category: Manufacturing and Production Job Number: 826751 Pay Rate: $17 - $20 per hour

Job Description


Job Title: Counter Sales Service Writer - Immedate Opening!
Pay: $17.00 - $20.00+ per hour, DOE
Hours: Monday - Friday,  7:00AM - 5:00PM
Start Date: ASAP

We are seeking a Counter Sales Service Writer for a Temp-Hire position with our client, a family owned company since 1979 that manufactures, services and repairs a wide assortment of trailers and truck Service Bodies, Dump Bodies, Flatbeds, Cross Body Truck Boxes and Fuel Tanks located in Eugene, Oregon. 

As a Counter Sales Service Writer, you will be responsible for:
  • Greet customers in person and by phone; assess their needs and provide assistance
  • Answer service-related questions and provide accurate information on services offered
  • Prepare detailed repair orders or service tickets based on customer concerns and technician diagnostics
  • Document customer requests, symptoms, and vehicle information accurately
  • Assist customers and technicians in locating and ordering parts
  • Maintain up-to-date knowledge of parts inventory and order status
  • Upsell or recommend related products and services
  • Schedule service appointments and repair jobs based on shop capacity.
  • Coordinate workflow between front office, parts department, and technicians
  • Update customers on repair progress and notify them upon completion
  • Handle customer concerns or complaints professionally and escalate as needed

The ideal candidate for this role will have:
  • Ability to lift 35-50 lbs continuously

Benefits:
  • Medical/Dental/Vision
  • 7-Paid Holidays
  • PTO - 40 hours @ 1 year, and 80 hours @ 3 years
  • 401K Matching Savings Program after 1 year of service
  • Ask us about our Referral Bonus Program to earn extra cash!

Ready to take the next step? Apply now for this Counter Sales Service Writer role in Eugene—or contact us to learn more!

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About Eugene, OR

Discover exciting job opportunities in the picturesque Eugene, Oregon area! Known for its vibrant arts scene, breathtaking natural landscapes, and thriving community, Eugene offers a perfect blend of career growth and quality of life. Imagine embarking on your career surrounded by the stunning Cascade Mountains and the Willamette River, while enjoying the renowned Eugene Symphony Orchestra, Lane County Farmers Market, and the acclaimed Jordan Schnitzer Museum of Art. Dive into the area's culinary delights, from local food trucks to iconic restaurants like King Estate Winery. Whether you're seeking outdoor adventures at Spencer Butte or cheering on the Oregon Ducks at Autzen Stadium, Eugene welcomes you to chart your professional path in this charming and dynamic region. Explore the job listings now and envision a fulfilling career in this captivating part of the Pacific Northwest.