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Customer Service Representative 832318

Philomath, OR 97370

Posted: 01/16/2026 Job Category: Customer Service Job Number: 832318 Pay Rate: $18 - $26 per hour

Job Description


Join Our Team — Urgently Hiring Customer Service Representatives in Philomath, OR!

Job Title: Customer Service Representative
Pay: $18.00 – $26.00/hour
Hours: M-F 8 AM - 5 PM during training (3 months); After training, shifts are Wed-Sat 7 AM - 6 PM
Start Date: ASAP

Are you looking for a rewarding career where you can truly make a difference? Join our flourishing Internet Service Provider in Mid-Willamette Valley as a Customer Service Representative and become an integral part of our mission to deliver outstanding service. In this role, you will be the frontline connection for our customers, expertly guiding them through troubleshooting issues, answering queries, and ensuring an exceptional experience every step of the way.

As a Customer Service Representative, you’ll empower customers with clear communication, empathy, and problem-solving skills. You’ll play a vital role in upholding high service standards, ensuring that every customer feels heard, supported, and valued.

What You’ll Do:
As a Customer Service Representative, you will be responsible for:
  • Managing incoming calls and addressing customer service inquiries with clarity and professionalism.
  • Making outbound calls to potential customers to discuss service inquiries and options.
  • Performing basic network troubleshooting to assist customers in resolving issues.
  • Maintaining detailed documentation of all calls and troubleshooting steps.
  • Taking on additional duties as assigned by the Customer Service Manager.
  • Understanding and applying basic RF, fiber, and networking concepts in customer interactions.
  • Going the extra mile to ensure customer satisfaction and support.

What You’ll Bring:
The ideal candidate for this role will have:
  • A minimum of 1 year of customer service experience; technical support experience is preferred.
  • A basic understanding of internet, fiber, and networking concepts.
  • A high school diploma or equivalent.
  • A typing speed of 35 WPM minimum.
  • Strong verbal and written communication skills.
  • A customer-first mindset paired with excellent problem-solving abilities.

Why Join Us in Philomath?
  • Flexible Hours: Enjoy a work-life balance with a supportive scheduling approach.
  • Career Growth Opportunities: We value your professional development and offer on-the-job training.
  • Exceptional Benefits: Upon permanent hire, take advantage of health, dental, and vision insurance, a 401(k) plan, and paid time off.

Location & Schedule:
This position is full-time and on-site in Philomath, OR, with scheduled shifts that accommodate your work-life balance.

Ready to Take the Next Step?
If you’re eager to join a mission-driven team and provide exceptional customer experiences, we would love to hear from you! Apply today or contact our recruiting team to learn more. Don’t wait; we’re hiring now!

Matching Your Talents with New Opportunities.
You don’t have to navigate the job search alone with Selectemp as your guide. We’ve been helping Oregonian job seekers find light industrial, construction, and clerical employment since 1987. We’ll dig deep to understand your talents, so you’ll land the best opportunity easily and quickly.

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Protect Yourself from Job Scams

We’ve seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don’t engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Selectemp provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Selectemp will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Philomath, OR

Discover exciting job opportunities in the vibrant city of Philomath, Oregon! Nestled in the beautiful Willamette Valley, this dynamic area offers a perfect blend of small-town charm and big-city opportunities. With a thriving arts scene, including the Benton County Historical Society & Museum and the Majestic Theatre, as well as proximity to Oregon State University and its renowned sports teams, there's always something captivating happening in Philomath. Enjoy the stunning landscapes of the nearby Bald Hill Natural Area or take a culinary adventure through the many local farm-to-table restaurants. Embrace growth and possibilities in this enchanting region – explore our job listings today and embark on a fulfilling career journey in Philomath!