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Customer Service Representative 832457

Albany, OR 97322

Posted: 02/06/2026 Job Category: Customer Service Job Number: 832457 Pay Rate: $18 - $20 per hour

Job Description

Customer Service Representative
Location: Albany, OR
Schedule: 
First 3-6 months: 7:40am - 4:30pm, Monday - Friday
After 3-6 months: 11am - 7pm, Monday - Friday 
11am to 7pm, M-F
Pay: 18.00 - 20.00

Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
 
What You’ll Be Doing Deliver Exceptional Service
You’ll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.

  • Communicate by phone, email, and in person with professionalism and kindness

  • Verify inventory availability and help keep orders accurate

  • Process shipping and receiving paperwork

  • Respond quickly to questions, concerns, and requests
Be the Connector
You’re the bridge between the warehouse team and the customer — keeping communication clear and work flowing smoothly.

  • Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead

  • Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.

  • Investigate general customer concerns

  • Forward claims and discrepancies to the correct department

  • Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You’re detail-oriented and love a system that makes sense.

  • Maintain clean, accurate electronic communication and files

  • Confirm orders and receipts in the WMS system

  • Support office flow with phones, scheduling, documentation, and more
What You Bring

  • A genuine customer-first mindset

  • Friendly, patient, and compassionate communication

  • Strong listening skills and awareness of tone and body language

  • Team-oriented approach — you like helping everyone win

  • Confidence using computers, email, Word, Excel, and Google Apps

  • Solid organizational habits and comfort with detailed records

  • Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We’re more than a staffing agency — we’re a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:

  • Support from a team that truly cares

  • Opportunities to grow your skills and confidence

  • A workplace where your contributions matter

Ready to make an impact? Apply today. Let’s Make It Happen
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About Albany, OR

Ready to embark on an exciting new career journey in Albany, Oregon? Discover a picturesque town nestled in the heart of the Willamette Valley, offering a perfect blend of small-town charm and vibrant community life. With its proximity to the Willamette River and the nearby stunning Cascade Mountains, Albany is a haven for outdoor enthusiasts. Explore local art galleries, indulge in delicious farm-to-table cuisine, or catch a show at the beautifully restored Pix Theatre. Don't miss out on the Willamette Valley Scenic Bikeway or a visit to the Historic Carousel & Museum. Join us in Albany and see why this thriving region is the perfect place to take your career to new heights. Explore our job listings now!